Nairobi school uniform support

About BASFAY Uniforms

BASFAY Uniforms helps make school uniform shopping easier for Nairobi parents and students by bringing key uniform items, school-specific products, pickup and delivery options into one clearer ordering process.

Why BASFAY Exists

Buying school uniforms can take more time than parents expect. Moving from shop to shop, checking colours, confirming school requirements and comparing sizes can be tiring, especially when a child needs several items before school opens.

BASFAY exists to make that process simpler. Instead of guessing where to start, customers can browse school uniform essentials online, ask for help where they are unsure, and choose an order option that fits their day.

For Nairobi families and students, convenience matters. BASFAY supports Kangemi pickup for customers who want to collect their order, and Nairobi delivery for customers who prefer items brought closer to them. The aim is practical: clearer ordering, helpful communication and fewer unnecessary trips.

What BASFAY Offers

BASFAY focuses on everyday school uniform needs and the support services that make ordering less confusing.

School uniforms

Core uniform items for school wear, selected so parents can shop with a clearer starting point.

Sweaters

Warm school sweaters in colours and styles customers commonly need for school days.

Tracksuits

Tracksuit options for school activities, sports days and PE-related requirements.

PE wear

PE shirts, shorts and related school activity wear where available.

School-specific products

Products grouped by school where possible, helping customers find matching items faster.

Nairobi delivery

Delivery can be arranged within Nairobi, with timing guided by location and product availability.

Kangemi pickup

Pickup is available in Kangemi after order confirmation and shared pickup instructions.

M-Pesa checkout

Customers can check out using M-Pesa, Paybill number 4039391, account number your phone number.

Pickup & Delivery

Pickup Information

Pickup is available in Kangemi. Customers can confirm availability before coming for pickup, especially when buying school-specific items or sizes that may need checking. Pickup instructions are shared after order confirmation so customers know the next step before travelling.

Nairobi Delivery

BASFAY can arrange delivery within Nairobi. Delivery timelines depend on the customer location and whether the ordered products are available immediately. If an order needs clarification, the customer is contacted before the order proceeds.

Customer Support & Trust

Uniform orders often need a little confirmation. BASFAY keeps support practical, so customers can ask questions before and after ordering.

Sizing help

Support is available when a customer needs help choosing sizes or checking fit details.

Exchange support

Customers can contact support through phone number 0718985676, whatsapp number 0119887836.

Order tracking

Customers can track orders and ask for updates using their order details.

WhatsApp assistance

Customers can contact BASFAY on WhatsApp or phone for order and pickup questions.

Contact BASFAY

For uniform questions, sizing help, order updates, Kangemi pickup coordination or Nairobi delivery clarification, use the contact methods already used by BASFAY.